Encounter problems keep Japanese home appliances brand crisis of confidence
Recently, Japanese home appliances
Brand
Series of recent quality issues, first
Digital Cameras
CCD problem, and then another Nikon phase
Electrical
Pool existing problems, coupled with the recent series of received
Mitsubishi
Heavy
Air conditioning
Complaints, Japanese product quality is the highest of the “reputation” is suffering a heavy blow.
First, the core components
CCD digital camera problems, October 10,
Sony
Disclosed in the official website for the first time: from October 2002 to March 2004 its production during the CCD, because the choice of production processes and raw materials problems. This grant of flaw could lead to CCD viewfinder of digital products and
Liquid crystal
There can not display imaging, can not shoot and pictures disturbance fault. Sony once again on Oct. 21 announced that defective components are widely used CCD camera, resulting in the need for free repair Sony range of products and business expansion to the PDA
Video camera
Area. As of October 24 up, caught the quagmire of Japanese quality CCD digital brand to expand to eight, involving the Sony, Canon, Fuji, Nikon, Ricoh, Konica Minolta, Olympus, JVC’s product line, paragraph 75, products extend from a digital camera PDA,
Digital Camera
And commercial cameras. While Sony and other companies have subsequently to extend the warranty period and free replacement of CCD and other means of response to this, but without exception, these companies have avoided the problem for the consumer products returned solution.
CCD event the first to break the myth of Japanese quality. According to October 13 in
Sina
Questionnaire results of the thematic network in the tens of thousands of consumers participating in the survey, 55.17% of consumers have said they use the Japanese camera brand there is also a similar problem; but said the incident would affect his re- consumers buy the brand even more than the Liu Cheng.
11 8, Nikon image
Apparatus
Sell
(China) Co., Ltd. Nikon digital SLR cameras for the domestic lithium-ion battery (EN-EL3) the user issued a notice, saying that the company received customer feedback on the 4 th incident, and found that sales of products produced by subsidiaries EN-EL3 Li-ion battery of , some products have occasionally fever and cell deformation, and in specific circumstances exist
Fire danger
. The company decided to recall and replace these batteries. It is reported that the company’s lithium-ion battery EN-EL3, Nikon digital SLR camera for D100, D70, D70s, D50. In this 4 camera, D100, D70, D50′s battery is sold as accessories.
11 14, Nikon’s call of 800 call, a name Mr. Guo Di, told reporters that all the details are published on its Web site, set up battery recycling point in Hebei Province did not want to change to be mailed to Shanghai Want to know more can be on the website. When a reporter inquiries each other, how Nikon will use the existence of hidden cameras, this is when the consumer, Mr Kwok said that has not yet considered, but told reporters that they have done this local quality and technical supervision agency obligations.
Is also a Japanese brand, Mitsubishi Heavy Industries air conditioning has been known for quality, may recently have been on the quality of exposure, and the service is not in place, repair parts at very high prices. September 29, I published a weekly newspaper e Mr. Zhao Xianyu 5 Mitsubishi Heavy Industries air conditioning repair troubles, the Mitsubishi Heavy Industries air conditioning, no response, and the arrogant attitude of service hotline. October 6th, I reported again to make reports on the matter, after
Dealers
Coordination with family finally make things have a happy ending. Subsequently, the reporter has received Mitsubishi Heavy Industries air conditioning on numerous complaints, the situation is mostly , accessories price is too high, consumers are unlikely to accept the result. Mr. Tang Shanyao purchased a 2000 Mitsubishi Heavy Industries air conditioning, inverter board failure in 2004 by contact 1700 dollar replacement parts needed, Mr. Yao do not feel like spending so much money to buy a new air conditioning repair, such a high maintenance costs Yao felt to be taken in the sense: higher price air conditioning map is of good quality and did not think the poor quality of maintenance costs even higher.
Such a piece of Japanese product quality events one after another, to the Chinese consumer disappointment, frustration, but also so that each product in the choice of Chinese consumers have more rational, Japanese products, “Quality Myth” is being break. We call , but also remind consumers not to blindly “Worship”, cost-effective to buy a good product and the service is the most sensible choice.
About the Author
I am an expert from Frbiz Site, usually analyzes all kind of industries situation, such as leather cord necklace , hip hop pendants.
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